Terms of Service

Last Updated: 28/01/2026

Corewave Solutions (ABN 25 470 771 824)

Last updated: 21 July 2026 Effective date: 21 July 2026

Welcome to Corewave Solutions. By accessing or using our website, funnels, or services, you agree to be bound by these Terms of Service ("Terms").

1. Acceptance of Terms

By visiting our website, submitting a form, booking a call, signing a services agreement, or purchasing services, you agree to these Terms. If you do not agree, please do not use our services.

2. Our Services

Corewave Solutions provides marketing and client acquisition services. Depending on what you have engaged us for, these may include:

Paid advertising campaign management (including Meta, Google, and other platforms)

Funnel, landing page, and client acquisition system design, build, and installation

Cold outbound lead generation, including LinkedIn and email outreach

Pay-per-lead and lead delivery services

Creative production, copywriting, and campaign strategy

Related consulting, reporting, and campaign management

The specific services, scope, fees, billing frequency, and term applicable to you are set out in the written services agreement, proposal, order form, or checkout page you accepted ("Services Agreement"). These Terms apply to all our services and operate alongside your Services Agreement. Where there is any conflict, the Services Agreement prevails.

3. Accounts and Access

You are responsible for providing accurate information when applying for or purchasing services, and for providing the access, assets, credentials, approvals, and responses we reasonably need to deliver. Access to certain services may require approval or qualification.

Where delivery depends on your input, any timeline we have given is paused while we are waiting on you.

4. Fees, Payment and Payment Authorisation

4.1 Fees

Fees, billing frequency, and payment dates are as set out in your Services Agreement. Unless stated otherwise, fees are quoted in Australian dollars and exclude GST, and are payable in advance of each billing period. All payments must be made with accurate and current billing information.

Where your engagement is billed on a pay-per-lead or usage basis, fees are calculated on the basis set out in your Services Agreement and invoiced at the frequency stated there.

Ad spend, platform fees, third-party software, data, and tooling costs are separate from our fees and are your responsibility unless your Services Agreement expressly says otherwise.

4.2 Payment authorisation and automatic charging

By entering into a Services Agreement with us and providing a payment method, you authorise Corewave Solutions to:

store your nominated payment method with our payment processor (Stripe) for the duration of your engagement and any continuation of it; and

automatically charge that payment method for the fees set out in your Services Agreement, on each billing date, at the frequency stated in that agreement, without further approval from you at the time of each charge.

You confirm that you are authorised to use the payment method you nominate, and you agree to keep those details current. We will issue a tax invoice for each charge.

You may change your nominated payment method at any time by written notice to us. You may withdraw this authorisation by terminating your engagement in accordance with the termination provisions of your Services Agreement. Withdrawing authorisation does not cancel fees already due, or fees payable for the remainder of any minimum term you have committed to.

4.3 Failed, late and overdue payments

If a scheduled charge fails, we may re-attempt it within 5 business days and will notify you.

If payment is not received within 7 days of the due date, we may suspend or pause all services until payment is made. Suspension does not reduce or discharge your obligation to pay fees for the remainder of any minimum term.

Overdue amounts may accrue interest at 2% per month, calculated daily from the due date. You are liable for our reasonable costs of recovering overdue amounts, including debt collection and legal costs.

4.4 No set-off or withholding

You may not withhold, reduce, delay, or set off any payment on the basis of campaign performance, results, lead volume, lead quality, conversion rates, or revenue outcomes. Fees are payable for the services delivered, not for any particular result. See clause 7.

4.5 Refunds

Fees are non-refundable except where expressly stated in your Services Agreement, or where required by the Australian Consumer Law. Refunds are not provided for performance expectations, changes in your strategy or circumstances, subjective preferences, or a decision to stop using the services during a minimum term.

Where we have not delivered an agreed scope item, we will correct or re-perform it. Where a Services Agreement contains a specific performance commitment or guarantee, that commitment applies only on the terms documented in that signed agreement. It does not apply automatically and is not available to all clients.

5. Delivery and Timelines

Where your Services Agreement specifies a delivery or setup window, that window runs from the date we receive all required onboarding materials, access, and credentials.

The timeline is paused where delivery is delayed by missing access, incomplete assets, delayed approvals, lack of communication, or changes you request.

6. Your Responsibilities

You agree to:

Provide accurate information and timely access to accounts, platforms, and assets

Maintain any third-party subscriptions, licences, or platform access your services depend on

Provide feedback on leads, meetings, or campaign output where your Services Agreement requires it

Ensure your own products, services, claims, and offers comply with applicable law and platform policies

Respond to leads, enquiries, and booked meetings we generate

We are not responsible for outcomes affected by your failure to do these things.

7. Results, Disclaimers and Factors Outside Our Control

Our services are provided on an "as is" basis. We make no guarantee of any specific result, outcome, lead volume, lead quality, meeting volume, conversion rate, revenue, or profit.

Marketing results depend on factors outside our control, including your offer, pricing, market conditions, seasonality, budget, sales process, response times, brand reputation, competitor activity, and the policies, algorithms, pricing, and restrictions of third-party platforms including Meta, Google, LinkedIn, and email service providers.

We are not liable for account suspensions, ad rejections, deliverability issues, rate limits, policy changes, or other restrictions imposed by third-party platforms.

8. Intellectual Property

All content, materials, funnels, templates, designs, text, creative, and assets we provide through our website or services remain the intellectual property of Corewave Solutions unless your Services Agreement states otherwise.

You may not copy, resell, redistribute, or reproduce our materials without our written permission.

On full payment of all fees due, you receive a non-exclusive licence to use the deliverables produced specifically for you, for your own business purposes.

You retain ownership of your brand assets, data, and materials you provide to us, and you grant us a licence to use them as needed to deliver the services.

9. Leads and Data

Where we deliver leads to you, you agree to use them in compliance with applicable privacy and marketing law, including the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth).

Unless your Services Agreement says otherwise, leads delivered to you are for your own use only and may not be resold, shared, or redistributed to third parties.

10. Confidentiality

Each party agrees to keep confidential the other party's non-public information, including pricing, strategies, data, materials, and contact information, and not to disclose it to any third party without prior written consent, except where required by law. This obligation continues for 3 years after the engagement ends.

11. Marketing

Unless you tell us otherwise in writing, you agree that we may refer to you as a client and use your name and logo for marketing purposes.

12. Prohibited Uses

You agree not to:

Use our services for unlawful purposes

Attempt to gain unauthorised access to our systems or data

Copy or resell our content or services

Misrepresent your identity or intent

Interfere with or disrupt our systems, funnels, or services

13. Suspension and Termination

We may suspend or terminate services immediately where you breach these Terms or your Services Agreement, fail to pay, or where continuing would expose us to legal or platform risk.

Termination by you is governed by your Services Agreement. Termination does not affect fees already accrued or payable for a minimum term.

14. Limitation of Liability

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded.

Where our liability can be limited, our total aggregate liability to you for any claim arising out of or in connection with the services is limited, at our option, to re-performing the services or refunding the fees you paid to us in the month in which the claim arose.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss, or for loss of profit, revenue, data, goodwill, or business opportunity.

15. Changes to These Terms

We may update these Terms from time to time. We will publish the updated version on our website and update the "Last updated" date.

Changes apply prospectively only. Where a change would materially and adversely affect you, we will give you reasonable notice, and you may terminate your engagement without penalty before the change takes effect if you do not accept it. Changes do not alter the fees, term, or scope agreed in a signed Services Agreement already in place.

16. Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles. The parties submit to the exclusive jurisdiction of the courts of New South Wales.

17. Contact Us

Corewave Solutions ABN 25 470 771 824 Website: https://www.corewavesolutions.com/ Email: [email protected]